#Text message transcripts google fi how to
#Text message transcripts google fi upgrade
#Text message transcripts google fi free

#Text message transcripts google fi free

If you have any further questions, please feel free to reply on this Email, contact us via Chat. However, rest assured if the order is not delivered to us within the estimated delivery dates, we will look into all further options and help you with this. We are sorry, it will not be possible for us to expedite the order. I am positive that it will be delivered within the estimated delivery date without any further delay. I have checked the details and see that you are concerned about the recent order that is placed from your Google Fi account, sorry to hear about that.Īs per records, order is processing and is expected to be delivered by 5th of Oct’20.

My name is Santosh, one of the floor Supervisors. I was frustrated by all of this, but at least I was pleased that I’d hopefully get a sensible supervisor who could make the mental leap to comprehend that a promised delivery on 5 October was later than the promised delivery of 2/3 October and do something about the problem now, rather than four days later, on Saturday.Īfter a three and a half hour wait, I received this email ( Google email #1) Apparently no supervisors were available right then, and perplexingly the supervisors refuse to speak to people directly on the phone. Nagarani said a supervisor would send me an email. He refused to look at or acknowledge the Fedex tracking data showing a 5 October delivery date, and refused to consider the several timely solutions open to him on 29 September to ensure I still got a phone by the end of 3 October.Īfter a frustrating 21 minutes of getting nowhere, I finally persuaded Nagarani to reluctantly pass me on to a supervisor. Tuesday’s Chat and CorrespondenceĮncouragingly, a Google Fi support rep – Nagarani – said they’d escalate the matter if the phone was delayed, but only after the phone failed to turn up by the end of 3 October. Amazon had been promising same day delivery for free, rather than the 7-8 days originally quoted by Google and the apparently now 10 days it would actually take.

I was already regretting not ordering a phone from Amazon instead of Google. Little did I guess how impossible this would prove to be. As for the original phone, they could simply get Fedex to not deliver it to me and return it directly back to Google.

#Text message transcripts google fi upgrade

Alternatively, they could contact Fedex and get them to change the shipping on the already shipped phone and upgrade its speed. I hoped my Tuesday call would result in Google shipping a second phone using three day ground service on Wednesday so it would arrive on Saturday. I was unsurprisingly keen to get my new phone asap, and so called Google on Tuesday 29 September, as soon as I received the shipping/delivery advice, to find a way to solve this problem and still get a phone in the promised timeframe.Īchieving this seemed simple. The phone was going to arrive two or three days later than the 2/3 October delivery originally promised. When it finally shipped, four days later, the Fedex tracking showed it would not be delivered until 5 October. It was promised to be delivered on 2 or 3 October. It is out of warranty, and the quoted repair cost was almost as much as a new phone, so I ordered a new phone, also from Google Fi. What could be simpler? My present Google Fi phone failed last week. So why such a colossal fail when it comes to asking them for help with a simple problem? They are renowned for only hiring the very best and very brightest. Google employs over 120,000 people and has many more on contracts.

#Text message transcripts google fi how to

How to Appreciate and Enjoy Classical Music.

Recommended Classical Music Menu Toggle.

Amazon Alexa/Echo Voice Response Service Resources.

Airline (mis)management section Menu Toggle.

Save up to 60% on business and first class.

How to Book & Buy Travel section Menu Toggle.

Road Warrior Resources section Menu Toggle.

Travel Planning & Assistance section Menu Toggle.